Cooling-Off Period
Please do not send your purchase back to the manufacturer.
Return Conditions
Items must be unused and sealed.
Must be returned within 14 days of approval.
Customer pays return shipping unless item is faulty.
Faulty Products
If a product is damaged or defective, contact us within 48 hours of delivery.
Refund Processing
Refunds are issued within 5–10 business days after inspection.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
To return your product, you should mail your product to
APARTMENT 7 PARK RESIDENCE
70 TOP MOOR SIDE LEEDS
LS11 9JY
United Kingdom
.
Need help?
Contact us at care@weonewellness.online for questions related to refunds and returns.